Those of you that know Lana and I will appreciate this story… it kind of ranks right up there with the time I forgot the pins for the shelves at the APEC pottery show or when I forgot the back supports for the shelves at last year’s Wisconsin Pottery Show.  Both of which events left our pottery displays for the shows looking a little less than ideal. 

Anyway those are past issues, so back to the point at hand.   Early Friday morning I was trying to get the recently updated 2006 Gloria Mollring Roseville Pottery Collector’s Price Guide listed on our website and send out our email newsletter notifying customers of the addition of the latest Roseville estate collection to our inventory.  I really wanted to include Gloria and Jim’s new book in the newsletter since it has been such a popular resource for Roseville collectors over the years. 

As many of you know, Lana normally handles listing items on the website but Friday morning she was unavailable (because she was sleeping at 5:00AM like most normal people) so I thought I would take it upon myself to list the book!  In my infinite wisdom I thought I would list the book not only in our online pottery bookstore but also in our Roseville Pottery categories so the book would get a little more exposure since I knew so many customers would be excited to see it.  Well as I’m listing the book and when I should have been thinking I wonder why Lana doesn’t do it this way I was thinking boy I will have to tell Lana about my great idea of listing in two categories. 

So, I get the listing completed and send the newsletter and I’m sitting back thinking that was a job well done and in record time. About 5 minutes later, I get my first email questioning why I was charging $14 for shipping a book!  I quickly realized I had a problem on my hands!  It turns out when I added the book to our pottery category the site assumes it was a vase and was trying to add $14 for shipping.  Unfortunately, since I included the listing in our newsletter it wasn’t something I could easily correct at that point without creating more confusion. So I have been fielding emails explaining the issue and trying to direct customers to the correct 2006 Gloria Mollring Roseville Price Guide listing on the website.

The best thing about all this is, just like when I forgot the components for shelving for the pottery shows I never once heard that "I can’t believe you did that" from Lana.  She must really be a sweetheart or maybe she’s just used to this sort of thing from me by now!

Greg Myroth – I promise to leave the pottery listing to Lana!